Payment & Refunds
Payment Methods
If you wish to make a purchase on The Turkish Carpet Company’s web site, you may do so by clicking on the PAYPAL Buy Now button and pay with PayPal or major Credit Cards. We accept PayPal and most Major Credit Cards for online orders. Details will be then available on your PayPal account and a receipt will be sent to your email address.
We can also process your order through Google Checkout and send you an invoice which will have a link to Google Checkout’s secure server for payment via most major credit cards. Just email us with the details of the rug you wish to purchase and we will get back to you ASAP with an invoice.
You may also call (503) 398-5002 to make an order over the phone. If you use a credit card, your order will ship immediately. If you pay by personal check, USPS Money Order or Western Union your order will ship 2 business days after your payment clears.
Privacy Policy
Contact information including email address, telephone number, address, etc. which is provided by the user is used solely for the purpose of completing the order. This includes information pertaining to gift recipients. Financial information including credit card numbers, expiration dates, billing address is used solely to bill the customer for their order. We will not divulge your information to any third party.
Shipping and Returns and Payments policy
PayPal is our preferred method of payment. Payments should to be made to
sales@theturkishcarpetcompany.com
For Checks and Money Orders please send the payment to our parent company:
Roman Trading Int.
DBA The Turkish Carpet Company
22055 E Beaver Creek Road
Oregon 97112, USA
We usually Ship within 24-48 hours of cleared payment via UPS or USPS (see FAQ for more info).
Returns Policy
100% Refund Return Policy:
- For items not as significantly not as described, you must contact us anytime within 2 days of delivery. Your full amount, less outbound shipping, will be refunded.
- Return shipping to The Turkish Carpet Company is not included.
- If we are contacted after 2 days but within 7 days of delivery, the shipping and 20% restocking fee will be deducted from the refund.
- Returns on the basis of colors miss matching your decor are not accepted, our photographs and resolution are second to none. We are a small company and do not offer goods on a ‘sale or return’ basis.
- An item returned which has been removed from the original packaging and returned broken or soiled will not be refunded.
- All sales are final.
